Frequently Asked Questions

NIRVAAN is an Indian-Govt funded startup that aims to bridge the gap between meditation and mindfulness through healing frequency-based music. We impact the world through mindfulness - especially to those with Anxiety/Depression, Our therapy is a combination of best practices and concepts from psychotherapy, counselling mindfulness, Indian philosophy & Science-based healing music can help you and your loved ones find more calm and focus in just a few minutes throughout the day. We Believe that to truly see change in how we feel and act within Life, we have to engage from the roots. This is why we focus on helping you heal rather than teaching you a skill

Therapy is a personal journey, and finding the right therapist is key to making progress. If you feel that your therapist isn’t the right fit for you, we completely understand. At Nirvaan, we offer the flexibility to switch therapists so you can find someone who aligns better with your needs and comfort. Just reach out to us, and we’ll help you transition smoothly to a therapist who suits you better.

Preparing for therapy can help you make the most out of each session. Here are some tips: Reflect on your thoughts and feelings – Think about what’s been on your mind lately and what you’d like to discuss. Make a list of key topics – Jot down any specific issues, emotions, or questions you want to explore. Find a quiet space – Ensure you’re in a comfortable and private environment for your session, especially if it’s online. Be open and honest – Therapy works best when you express yourself freely, even if some topics feel difficult. Practice self-care afterward – Therapy can be emotionally intense, so take time to relax and reflect after your session.

Absolutely. At Nirvaan, we prioritize your privacy and confidentiality. All your personal and therapy-related data is securely encrypted and stored following strict security protocols. We do not share any information with third parties without your explicit consent. Your trust is our top priority, and we are committed to maintaining the highest standards of data protection.

Yes. Finding the right therapist who is the right fit for you may not happen immediately. You may need to try speaking to a few therapists in order to find a comfort level. You may also need to choose a therapist who specializes in your problem. You can choose to work with the best online therapist in India and the best online counsellor in India for your needs, through NIRVAAN. We are a platform that connects you to the best online therapist in India.

Crying is a natural and healthy emotional release. Therapy is a safe space where you can express your emotions freely without judgment. Our psychologists are trained to support you through these moments with care and empathy. Sometimes, tears are a sign of healing, and we encourage you to embrace your emotions as part of your journey.

At Nirvaan, we believe in providing quality psychological support that’s accessible to everyone. Our sessions are priced at a consistent 597 INR, ensuring that whether you’re working with a seasoned professional with 25+ years of experience or a newer therapist with 5+ years, you receive expert care at the same affordable rate.

There is no fixed timeline for therapy. You will work with your therapist to decide an action plan and how to move forward. According to an individual’s case severity, the diagnosis, and the required form of treatment, the number of sessions will vary. At NIRVAAN, we connect you to the best online therapist in India and the best online counsellor in India so that you can work together to find a solution that is suitable for you.

Much like in-person therapy, online counselling and therapy works on a session-based model. You will schedule a session with the therapist at a convenient time and speak and discuss with them from anywhere between 40 minutes to an hour, sometimes more. At NIRVAAN, we have a great team, with the best online therapist in India and the best online counsellor in India who are experts in their fields, who can help you with your issues from the comfort of your home.

We accept Pay pal , Razor pay & Pay U India and most major credit and debit cards through our website payment portal, Yes we do accept EMI options, Only available through Razor pay.

Our refund process depends on when you purchased your subscription/Therapy plan https://www.nirvaan.org.in/all-cancel-policy to learn about the process or Please reach out to us here for assistance. For Therapy subscription purchases made through the nirvaan.org.in website , we are usually able to accommodate refund requests made within 15 days of your purchase. Lifetime memberships, gift cards of any length, Nirvaan Premium Family Plans, and Bussinuess subscriptions are not eligible for a refund. Full Terms & Conditions for Nirvaan subscription purchases can be found here.